Privacy Policy
Effective Date: 1st July 2026
At UpSeat™, a brand of Metro Furniture & Interiors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.upseat.in or interact with our services.
1. Information We Collect
We may collect the following information when you use our website or contact us.
Personal Information
You may voluntarily provide:
Full Name
Mobile Number
Email Address
Company Name
Designation
Office Location
Number of Chairs
Service Requirements
Any additional information you submit through our forms
Website Usage Information
We may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral Source
Date and Time of Visit
This information helps us improve our website and services.
Cookies
Our website may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Measure website traffic
Analyze visitor behaviour
Improve advertising performance
You can disable cookies through your browser settings if you prefer.
2. How We Use Your Information
We use your information to:
Respond to enquiries
Schedule inspections
Prepare inspection reports
Generate quotations
Process service requests
Issue GST invoices
Provide customer support
Send appointment confirmations
Improve our services
Improve website performance
Communicate updates regarding your enquiry
Comply with applicable legal obligations
3. Marketing Communications
If you provide your contact information, we may occasionally contact you regarding:
Inspection scheduling
Quotations
Service updates
Maintenance reminders
AMC renewals
Promotional offers
You may opt out of promotional communications at any time.
4. Third-Party Services
We may use trusted third-party service providers, including but not limited to:
Google
Meta
WhatsApp Business
Razorpay or other payment gateways
Analytics providers
These providers process information only as necessary to deliver our services.
5. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
To provide requested services
With authorised service partners
With payment providers
With logistics providers
When required by law
To protect our legal rights
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against:
Unauthorized access
Misuse
Alteration
Disclosure
Loss
While we strive to protect your data, no online transmission or storage method can be guaranteed to be completely secure.
7. Data Retention
We retain customer information only for as long as necessary to:
Complete requested services
Maintain service history
Meet accounting requirements
Comply with applicable laws
Resolve disputes
8. Your Rights
Subject to applicable laws, you may request to:
Access your personal information
Correct inaccurate information
Update your details
Delete your information (where legally permitted)
Withdraw marketing consent
Requests may be submitted using the contact details below.
9. Children’s Privacy
Our services are intended for businesses and adults.
We do not knowingly collect personal information from individuals under 18 years of age.
10. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page, along with the effective date.
12. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact us:
UpSeat™
A Brand of Metro Furniture & Interiors
Website: www.upseat.in
Email: hello@upseat.in
Address:
No. 71, Hommadevanahalli,
Begur Hobli, Bannerghatta Road,
Bengaluru – 560083, Karnataka, India
