Terms & Condition

Effective Date: 1st July 2026

Welcome to UpSeat™, is a brand of Metro Furniture & Interiors. These Terms & Conditions govern your use of our website (www.upseat.in) and our office chair repair, refurbishment, deep cleaning, Annual Maintenance Contract (AMC), and related services.

By accessing our website or using our services, you agree to these Terms & Conditions.

1. About UpSeat™

UpSeat™ provides professional workplace seating services, including:

  • Office Chair Repairs

  • Chair Refurbishment

  • Deep Cleaning

  • Replacement Components

  • Annual Maintenance Contracts (AMC)

  • Workplace Seating Inspections

  • Corporate Seating Solutions

2. Acceptance of Terms

By using our website or booking our services, you confirm that you:

  • Are at least 18 years of age.

  • Have the authority to act on behalf of your organization (where applicable).

  • Agree to comply with these Terms & Conditions and all applicable laws.

3. Inspection & Quotations

  • Inspections are conducted to assess the condition of workplace seating and identify required services.

  • Any quotation provided is based on the findings at the time of inspection.

  • Prices are valid only for the period specified in the quotation.

  • Additional issues identified during service may require a revised quotation.

4. Orders & Service Confirmation

A service booking is confirmed only after:

  • Acceptance of our quotation.

  • Confirmation by UpSeat™.

  • Receipt of any advance payment, if applicable.

UpSeat™ reserves the right to decline or cancel any booking at its discretion.

5. Pricing & Payment

  • All prices are quoted in Indian Rupees (INR).

  • Prices are exclusive of GST unless otherwise stated.

  • Payment terms will be mentioned in the quotation or invoice.

  • Delayed payments may result in postponement or suspension of services.

6. Service Availability

Our services are currently offered in selected serviceable locations. Availability depends on:

  • Location

  • Service type

  • Technician availability

  • Quantity of chairs

  • Operational capacity

We reserve the right to decline service requests outside our coverage area.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate information during booking.

  • Ensure safe access to the service location.

  • Make chairs available for inspection and servicing.

  • Remove confidential or personal belongings from chairs before service.

  • Cooperate with our technicians during inspections and repairs.

8. Replacement Parts

Replacement components supplied by UpSeat™ may include:

  • Genuine OEM parts (where available)

  • Compatible high-quality replacement parts

  • Equivalent components meeting our quality standards

The choice of replacement part depends on availability and customer approval.

9. Warranty

Warranty is provided only on eligible services and replacement parts, as detailed in our Warranty Policy.

The warranty does not cover:

  • Normal wear and tear

  • Customer misuse

  • Accidental damage

  • Unauthorized repairs

  • Customer-supplied components

10. Annual Maintenance Contracts (AMC)

AMC services are governed by the specific AMC Agreement signed between UpSeat™ and the customer.

The AMC Agreement will prevail in the event of any conflict with these Terms & Conditions.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Images

  • Graphics

  • Videos

  • Icons

  • Documents

  • Text

  • Website design

is the property of UpSeat™ or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

12. Website Usage

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Interfere with website functionality.

  • Upload malicious software or harmful code.

  • Copy or scrape website content without authorization.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

UpSeat™ is not responsible for the content, policies, or practices of third-party websites.

14. Limitation of Liability

To the maximum extent permitted by law, UpSeat™ shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Business interruption

  • Loss of data

  • Delays caused by circumstances beyond our control

  • Damages exceeding the value of the services purchased

15. Force Majeure

UpSeat™ shall not be liable for delays or failure to perform services due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fire

  • Strikes

  • Government restrictions

  • Power failures

  • Transportation disruptions

  • Pandemics or public health emergencies

16. Cancellation & Rescheduling

Customers may request cancellation or rescheduling of inspections or services by contacting us in advance.

Any applicable cancellation charges, if any, will be communicated at the time of booking.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Changes to Services

UpSeat™ reserves the right to:

  • Modify services

  • Update pricing

  • Improve service offerings

  • Discontinue specific services

  • Update website content

without prior notice.

19. Changes to Terms

We may revise these Terms & Conditions at any time. The updated version will be published on our website with the revised effective date.

Continued use of our website or services constitutes acceptance of the updated Terms.

20. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

21. Contact Us

For questions regarding these Terms & Conditions, please contact:

UpSeat™
A Registered Brand of Metro Furniture & Interiors

Website: www.upseat.in

Email: hello@upseat.in

Phone: +91 81475 84808

Address:
No. 71, Hommadevanahalli,
Begur Hobli, Bannerghatta Road,
Bengaluru – 560083, Karnataka, India