Privacy Policy

Effective Date: 1st July 2026

At UpSeat™, is a brand of Metro Furniture & Interiors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.upseat.in or interact with our services.

1. Information We Collect

We may collect the following information when you use our website or contact us.

Personal Information

You may voluntarily provide:

  • Full Name

  • Mobile Number

  • Email Address

  • Company Name

  • Designation

  • Office Location

  • Number of Chairs

  • Service Requirements

  • Any additional information you submit through our forms

Website Usage Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Referral Source

  • Date and Time of Visit

This information helps us improve our website and services.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Measure website traffic

  • Analyze visitor behaviour

  • Improve advertising performance

You can disable cookies through your browser settings if you prefer.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Schedule inspections

  • Prepare inspection reports

  • Generate quotations

  • Process service requests

  • Issue GST invoices

  • Provide customer support

  • Send appointment confirmations

  • Improve our services

  • Improve website performance

  • Communicate updates regarding your enquiry

  • Comply with applicable legal obligations

3. Marketing Communications

If you provide your contact information, we may occasionally contact you regarding:

  • Inspection scheduling

  • Quotations

  • Service updates

  • Maintenance reminders

  • AMC renewals

  • Promotional offers

You may opt out of promotional communications at any time.

4. Third-Party Services

We may use trusted third-party service providers, including but not limited to:

  • Google

  • Meta

  • WhatsApp Business

  • Razorpay or other payment gateways

  • Analytics providers

These providers process information only as necessary to deliver our services.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

  • To provide requested services

  • With authorised service partners

  • With payment providers

  • With logistics providers

  • When required by law

  • To protect our legal rights

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

  • Unauthorized access

  • Misuse

  • Alteration

  • Disclosure

  • Loss

While we strive to protect your data, no online transmission or storage method can be guaranteed to be completely secure.

7. Data Retention

We retain customer information only for as long as necessary to:

  • Complete requested services

  • Maintain service history

  • Meet accounting requirements

  • Comply with applicable laws

  • Resolve disputes

8. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your details

  • Delete your information (where legally permitted)

  • Withdraw marketing consent

Requests may be submitted using the contact details below.

9. Children’s Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from individuals under 18 years of age.

10. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be available on this page, along with the effective date.

12. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us:

UpSeat™
A Registered Brand of Metro Furniture & Interiors

Website: www.upseat.in

Email: hello@upseat.in

Phone: +91 81475 84808

Address:
No. 71, Hommadevanahalli,
Begur Hobli, Bannerghatta Road,
Bengaluru – 560083, Karnataka, India